Shipping and returns

Shipping

Packages are generally shipped within 2 days after receipt of payment.

We rely on the BOXTALE solution to offer maximum carrier at the best price.

Thanks to this solution, we've also possible to track your shipment at any time.

Shipping charges include preparation and packing costs and postage. Preparation costs are fixed, whereas transport fees vary according to the total weight of the package. We recommend you to group all your items in one order. We can combine two orders placed separately, and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected and we never let a damaged package from, as in the case where the received package is damaged, please refuse it.

Returns

You have a period of 7 days from the date of receipt to give us your wish to make a return.

Following our agreement, you should return the products in their original packaging and in their original state in the shortest possible time (maximum 7 days).

No returns will be accepted without our agreement.

No refund will be made if the product or packaging is damaged.